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Last Updated: December 2025
At Gardenia Medical Centre, we are committed to protecting the privacy and security of your personal and medical information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website gardeniamedical.net or visit our centre for treatment.
Gardenia Medical Centre ("we," "us," or "our") respects your privacy. By using our services, you consent to the data practices described in this policy. We adhere to the regulations set forth by the Ministry of Public Health (MoPH) and comply with Qatar Law No. 13 of 2016 concerning Personal Data Privacy Protection (PDPPL).
We collect various types of information to provide you with the best possible healthcare services.
Identity Data: Name, Qatar ID (QID) number, passport number, date of birth, and gender.
Contact Data: Phone numbers, email addresses, and residential address.
Insurance Data: Insurance provider details, policy numbers, and coverage limits.
Medical history, previous treatments, and family health history.
Records of visits, diagnosis, prescriptions, and test results.
Notes provided by our doctors and medical staff.
IP address, browser type, and operating system.
Pages visited on our website and duration of visit.
Cookies and usage data to improve website performance.
We use your data for the following purposes:
Healthcare Provision: To schedule appointments, diagnose conditions, prescribe medication, and provide medical treatment.
Communication: To send appointment reminders, test results, or health tips (with your consent).
Administrative & Billing: To process insurance claims, handle payments, and manage patient records.
Legal Compliance: To comply with MoPH regulations and public health reporting requirements.
We do not sell your personal data. We may share your information only in the following strictly regulated circumstances:
Insurance Companies: To verify coverage and process claims on your behalf.
Laboratories & Specialists: If you require tests or referrals outside our centre.
Regulatory Authorities: When required by the Ministry of Public Health or Qatar law (e.g., infectious disease reporting).
Service Providers: Trusted third parties who assist us in operating our website or management systems, provided they agree to keep this information confidential.
We implement robust security measures to protect your personal and medical data from unauthorized access, alteration, disclosure, or destruction.
Electronic Records: Stored on secure, encrypted servers with restricted access.
Physical Records: Kept in locked, secure areas accessible only by authorized personnel.
Staff Training: All employees are trained on patient confidentiality and data privacy protocols.
Under Qatar’s Personal Data Privacy Protection Law, you have the right to:
Access: Request copies of your personal data and medical records.
Correction: Request amendments to any inaccurate or incomplete information.
Withdraw Consent: Withdraw consent for marketing communications or optional data processing at any time.
Privacy: Expect that your data is processed with transparency and honesty.
Our website uses cookies to enhance user experience. You can choose to disable cookies through your browser settings, though this may affect the functionality of our website.
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated date will be listed at the top of this page.
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Email: info@gardeniamedical.net
Phone: :+97444246666
Address: 6 Dhal Al Hamam, Ta'if Street, Doha, Qatar